FIRECODE
Fleet
Customer Service
People
Real-Time
Pipeline
Reps
History
FIRECODE
Sales Pipeline
Callbacks & Service Due
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Callbacks Due
--
due today or overdue
Active Callbacks
--
on active services
Declined (win-back)
--
flagged in callbacks
Service Due
--
next 90 days
Needs Review
--
callbacks on inactive svcs
Callback Queue
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Due
All active
Declined
Customer
Contact
Service
Callback
Tries
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Service Due
Next 90 days
All
Due now
Customer
Service
Next service
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--
callbacks sit on
inactive
locations/services — these shouldn't have callback dates and need review/clearing in FileMaker.
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